Feedback

In the last print sale we worked with a new lab for the first time, Mike and Janine Zaikowski's Profiles in Chestnut Hill, Pennsylvania. Now that the sale is over, Mike and Janine would like to know what buyers thought...

"...By the way, may we ask what kind of feedback you got from the people who ordered a print? Negative as well as (hopefully!) positive; any constructive criticism either about the print quality, the presentation, or the shipping would be appreciated. (There’s always room for improvement!)"

Anyone willing to comment? If you'd like to do so privately rather than in public, send it to me by email and I'll pass it along. My email address can be found under "Contact" in the right-hand sidebar.

Mike

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(To see all the comments, click on the "Comments" link below.)
Featured Comments from:

Inkphot: "My print arrived in a timely manner (I live in Australia).The packaging was protective to the correct degree,no complaints about any administrative matters. I love the choice of paper, it really is such a wonderful fit for the image and the print quality is excellent. The picture is now framed and sits on my wall where I get to enjoy it daily. My one disappointment is that I didn't bite the bullet and go with the larger size. Although tempted by previous print sales, this is the first time I have succumbed. I feel it may not be the last occasion. I was very tempted by the Peter Turnley sale and also that wonderful print of the woman holding an umbrella (by Gordon Lewis?)."

Rob Giffin: "We have the large print. I was going to buy the smaller print but my wife loved the photograph very much and said we should get the large print. I am so happy that we did as she suggested. The print is beautiful. Mike was correct the jpeg did not reveal the subtle colors in the photograph. The colors in the print are very delicate and beautifully printed. The paper choice used for the print is really perfect for this photograph. We had it matted and framed right away. We could not wait to hang it in our home."

Comments

[MikeR]

Beautiful print!
Since their business is in my neck of the woods, I might reach out to them sometime in the future, whenever I have something that I think could be printed better than I am able to manage.

[Michael G]

I think it was a beautiful print, I only wish I could have had the budget for the larger print! I agree that the online jpeg does not do the print justice, the colors really are amazing in person. I love the choice of paper, I think the texture really adds to the image. Regarding the administrative stuff, the print was very well packaged for shipping and arrived quickly.

[FrankB]

I have mine matted and framed and hanging in my family room on a wall where I look at it every day. I am enjoying it. The printing turned out well.

[Bill Tyler]

I bought this print as a gift for my wife. She has a real love of photos that are almost but but not quite monochrome, and this fits that description perfectly, as well as being a beautiful image. She _really_ loved it!

[Mao]

Love it, but due to procrastination, I have yet to frame it. Money well spent is not missed, and I'm very glad I didn't miss the opportunity to get a print of this photo.

[Andy]

Very pleased with the print. A very good example of the jpg not conveying the full story. Just need to get the thing on the wall - frame arriving this week.

[Anders Holt]

Just one comment: Due to stuff happening in life I missed the sale. Sh**. Really like the picture.

Anders H.

[Gordon Lewis]

For those of you who might be thinking that Profiles is "just another digital print lab," think again. Aside from making photographic prints, the mainstay of their business is inkjet digital reproductions of original artwork. This requires a degree of subtle color control and sophistication that even some of the best photo printers would find challenging. And that, after all, was the original intent of Mike's print sales: to offer convincing evidence that no matter how good an image might look on your display, a master-made print is an object of rare and lasting beauty.

[Niko X]

A bit off-subject, maybe, but Inkphot mentioned Gordon Lewis’ photo in his comment and I can’t help stating once more that I consider it one of the finest photographs. I feel lucky I sprang for a copy.

[Scott Moore]

An amazing print, well delivered and protected. The jpeg barely hinted at the range of subtle colors throughout the print. Masters at their craft, indeed. Very well done.

[Chester Williams]

Well, my wife really surprised me and ordered me the large print during the online sale!! I am very impressed with the quality of the printing and hope that buyers are "somewhat" happy with the image itself. The print arrived all the way in the Caribbean perfectly intact. Many thanks to Mike, Ctein and the team of Janine and Mike for making this a totally enjoyable experience for myself...and my wife too.