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Monday, 04 November 2013

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Mike - off topic, but give Skitch a look for your screencap and photo markups - http://evernote.com/skitch/ - it's free and works well.

I think your automated merchant account applies rules that will automatically decline any transactions from credit card that issued from country that had not-so-good reputation, such as some of 3rd world countries, to prevent from "carding". if that is what it was, it's normal. it's a protection for the seller and the card owner who don't want to get unwanted transactions.
my suggestions: (a) put explanations about the option of payment in some area of the site, i.e. their own rules and regulations. this might be general thing that apply in many commercial sites so you can firstly check from other places.
(b) don't put Paypal button below other options of payment so people who use small display monitor still can see them in-line clearly.

i wish you all the best, Mike

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